When are my hours due?
Hours must be called & faxed , or
just called-in, by 5 PM on Friday. If
you are working Saturday or approved-overtime,
they must be in by 10 AM on Monday, at the LATEST.
Routhier Phone: 617-742-2747.
Routhier Fax: 617-742-3374.
If you send a fax, we recommend you call to confirm
it was received & legible.
What if Monday is a holiday?
When Monday is a holiday, it is imperative that
we receive your hours on the Friday prior or
by 9:30 AM on Tuesday after the holiday.
It is best to call and leave a voicemail in the
general mailbox detailing your name, hours and
assignment before 9:30AM.
If payroll is effected by a holiday, we will
give you ample notice and make other arrangements.
When is payday?
Routhier pays its temporary employees on a weekly
basis, on Wednesday.
Checks are available by 12 noon and arrangements
can be made to mail your paycheck or pick-up
in person.
Why can't I pick up my check before noon?
Routhier checks are not prepared in our office,
they are processed by an external supplier (ADP).
Our payroll is submitted electronically on Monday
by 10:30 AM, in order for your checks to be ready
by 12 noon on Wednesday. Thus, the 10 AM deadline
on Monday.
So, I get paid every Wednesday?
If you begin an assignment on Monday, you will
be paid the following Wednesday for the
approved time worked.
What is "Approved Time"?
Approved time means the hours are signed for
by the authorized person at your assignment.
Routhier must receive the actual signed
time card, with appropriate signature, in order
to release payment for work completed.
The top portion of the time card is kept for
our records, the bottom is sent (by Routhier)
to the client for their records.
What if I miss the deadline for reporting
my hours?
You will be paid in the next pay cycle (the next
Wednesday). However, call Routhier immediately
to discuss the situation.
Do I get a copy of my time card?
No. We suggest keeping a copy of your time card
for your personal records or future use.
Who can approve my time?
The contact person (given on your 1st day of
assignment) is the authorized signature for your
time.
He or she must sign the time card, unless otherwise
arranged by Routhier & the Client.
What if I lose my time card?
In an emergency, simply write or type a record
of your time worked. Have this document signed
and return it to Routhier.
(Note: it must be the original document,
no copies please.)
Can I mail my timecard in?
You can mail the time card, after adding a stamp.
However, Routhier is not responsible for any
cards lost in the mail.
We suggest you call to confirm the original card
was received in time, in our office.
Can my check be mailed to me?
Yes. Checks will be mailed ONLY when requested.
Please contact the office to request that your
check be mailed & to what address.
If a check is requested to be mailed, it is sent
at end of the payday (Wednesday).
Please note: checks are mailed AT YOUR
OWN RISK. Routhier is NOT responsible for checks
that are mailed per your request, and are deemed
lost or delayed through conditions out of Routhier's
control.
What if my check is lost in the mail?
Checks are mailed AT YOUR OWN RISK.
A $25 stop-check fee will be charged for any
checks that must be "stopped" and re-issued,
through no-fault of Routhier.
If I work through lunch do I get overtime?
ALL OVERTIME MUST BE APPROVED BY CLIENT &
AGENCY PRIOR TO DOING THE O.T.
Overtime is considered any approved working hours
over 40 in a week, at a single assignment.
Is overtime mandatory?
You have the right to decline overtime if it
was NOT a requirement of a committed assignment
and accepted prior to taking the assignment.
I have more questions…whom do I call?
Any of the Routhier staff can assist you.
Questions specific to temporary employment should
be directed to Tenp Desk Staff: 617-742-2747
